RDU rates high in J.D. Power traveler satisfaction survey
(News & Observer – December 16, 2015)
You may not want to hear what airline travelers think about being packed like sardines and fed with mini-pretzels when they fly economy, but they’re happier these days to talk about the time they spend in the airport.
Especially at Raleigh-Durham International Airport, rated as one of the nation’s best in a new survey of air travelers.
RDU tied with Indianapolis for third place among 34 medium-size airports in a North American airport satisfaction report released Wednesday by J.D. Power.
The new airport scores might provide a boost for local efforts to bring more trans-Atlantic flights to RDU.
“RDU is the front door for our entire region, in a way that no other public facility is,” said Joe Milazzo II, who directs the Regional Transportation Alliance, a business group that lobbies for transportation improvements. “To have that sort of recognition at the national level speaks well to what we’re trying to accomplish for our market.”